In 2012 the company’s turnover was £10 million and by 2016 it had reached £60 million. EFACS E/8 has proved ideal for contract control, even in areas such as the nuclear industry. “Anything that generates revenue in the business, we now have a control and a process in place for. We have got full visibility of all the costs too.”
If a project changes, the new details are immediately accessible. Project managers are automatically alerted by workflow triggers to issues – like labour overruns – before they become costly problems. They can see what everyone is doing, including over 300 designers using CAD systems. “EFACS manages the risk. It protects our margin and the performance of the project. We now have total control of allocation of resources.”
The Customisation Toolkit has allowed subsequent changes to be quickly delivered. In the year to February 2016, the financial benefits were impressive. “We made a net cost saving of £83,610 by doing some EFACS E/8 configuration work to improve the processes to meet our business requirements,” says Paul Rivans.
Customer relationship management, dashboards, key performance indicators and product data management are now planned along with Exel’s fully integrated field service solution, Eagle Field Service. James Fisher Nuclear Limited certainly knows the right formula for success.