Field Service Management Software
The Eagle Field Service FSM software provides a flexible, reliable and advanced solution for managing back office users and field based engineers. The key elements of the Eagle Field Service solution consist of a feature packed Contact Management system, Warranty Service, Quotations, Engineer Scheduling, Remote Engineer applications, Workflow Management, Document Management, CRM, Purchasing, Stock Control, Finance and Engineer Tracking.
Eagle Field Service provides a complete mobile management and back office system, delivering real-time information and resources to field based engineers, directly to their touchscreen devices or mobile phones.
Information can be quickly accessed and relayed by service engineers directly to the back office management system. Customer records and mobile data are unified throughout the company, providing up-to-date information across your business. Reactive and planned maintenance visits can be managed using the Eagle Assisted Scheduling solution. Users can monitor service engineer’s diaries, viewing their availability and optimum time slots.