Latest News

Exel sees a busy fourth quarter in 2017

Exel Computer Systems plc, a leading UK software author of business management solutions, has had a busy final quarter for the 2017 calendar year, with three new clients going ‘Live’, and three existing clients upgrading to the latest version of EFACS E/8.

Eagle Field Service significantly increases engineer utilisation at Safestyle

Safestyle is one of the country's leading businesses in the replacement door and window market, with 13 installation and 36 sales branches around the UK, and a 600-employee factory manufacturing over 6,000 doors and windows each week. As such, they benefit greatly from their decision to use Eagle Field Service.

Exel award Profitsflow 'Reseller of the Year' 2017

Exel takes great pride in awarding its ‘Reseller of the Year’ award for 2017 to Profitsflow, and the team behind this successful business, headed up by Tadhg Henderson, Managing Director.

EFACS User Group 2017 – Another Successful Day

The feedback from the EFACS User Group meeting for 2017 was, yet again, very positive. For this year's event, held on the 8th November, we had a change of venue from recent years. The location for the 2017 event was Pride Park Stadium in Derby, this proved to be an excellent venue.

Turning data into intelligence to drive business growth

As Internet connectivity and mobile working are becoming the norm, so there has been an explosion of data entering organisations. Managers realise that this data is vital to their competitiveness, we discuss how best to utilise this information to drive growth and customer satisfaction.

EFACS E/8 Hosted Solution

EFACS E/8 coupled with our market leading hosting partner provides the ideal hosted business solution for manufacturers and field service companies.

Introducing EFACS E/8 Version 6

Exel Computer Systems plc, the UK's leading author of integrated ERP and Field Service software, today announced the release of a new version of EFACS E/8.

EU Referendum

Exel do not import and the recent drop in sterling will make our prices more attractive to overseas customers. It also means that the majority of software suppliers in our marketplace in the UK, being mostly overseas companies, will face pressure to increase their UK prices. Our UK prices will not be changing.

ERP - Choosing a Partner Instead of a Supplier

It’s been an impressive century so far for the ERP marketplace, the last decade in particular has seen phenomenal innovations and advancements in technologies. We discuss what we feel is an important element in the decision making process when selecting a solution.

Eagle's new look and feel well received at FSME '17

Another successful Field Service Management Expo for Exel and the Eagle Field Service solution. Delegates were able to view the latest version and were impressed with the developments.

EFACS enables real-time access to information with Mobile CRM

EFACS Mobile CRM allows field sales staff and customer service teams to view, add and update sales information wherever they may be.

ERP in an uncertain world - Exel's view post Brexit

Once, selecting an ERP system was a fairly straightforward affair. But these days, life is more complicated. The problem? It’s an uncertain and fast-changing world, and that consequently alters the rules of the game.

Service CRM – A concept that increases sales and customer satisfaction

Service Engineers are often a hugely underutilised element of the sales force, they are best placed to see where additional value-add or upgrade sales possibilities exist. To truly capitalise on this, a company needs to be able to obtain, retain and easily provide information regarding all points of contact with a client.

Latest version of EFACS E/8 wins Best Vendor Demonstration award

Profitsflow, Exel’s partner and reseller in Ireland, has scooped the coveted Best Vendor Demonstration award at ERP HeadtoHead.

Engineer Scheduling Made Easy

Imagine if every person within your team could effectively schedule a service call. You increase your organisation's flexibility to take calls and, in real-time, schedule a visit that is convenient for the customer as well as your business. In this article we look at the benefits of Assisted Scheduling.