Exel Computer Systems plc this year celebrates the landmark achievement of 35 years’ success in delivering business software solutions for the manufacturing and service sectors.
The UK-based author and developer of the EFACS E/8 ‘Enterprise Resource Planning’ (ERP) system and the Eagle Field Service ‘Field Service Management’ (FSM) system continues to draw on its experience and expertise to meet the demands of the market.
Over the past 35 years, EFACS E/8 has grown from a capacity planning and production solution into a fully comprehensive business solution, incorporating full ERP, financials, CRM, field service, document management, business intelligence, workflow, and mobile applications.
A family affair
One example of a company that has benefitted from Exel’s experience in the manufacturing sector is PFF Packaging, based in Keighley, West Yorkshire.
Formed in 2006 as two companies – one company manufacturing extruded PET plastic, and one using this as a raw material for the production of thermoformed food packaging products – family owned PFF Packaging Group recognised that its existing systems were acting as a brake on growth.
PFF Packaging Group has an extensive customer base within the UK supermarket sector, the lack of real-time information provided by its existing systems was holding back its effectiveness in responding to customers’ fast-evolving requirements.
“Consumers’ demand for particular foodstuffs is largely seasonably dependent, requiring supermarkets and their suppliers to respond very quickly,” says Stephen Tomlinson, PFF’s head of group IT. “The previous systems, supported by an extensive set of spreadsheets, struggled to deliver the necessary real-time visibility into the business.”
PFF’s core remit has always been to deliver, in full, the client’s requirements. Therefore, the challenges for PFF were customer delivery, customer service, control of stock and a need for real flexibility in production planning.
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