Telephone: +44 (0)115 946 0101

Services

We understand that every business is unique and faces many different challenges. With many years experience and knowledge of IT, ERP and Field Service Management systems, we take the time to understand your overall business and how our solution can provide the maximum return on investment for you.

Project Management

At Exel we have been successfully implementing our software within businesses since 1985. We have a team of highly trained project management consultants whose role it is to ensure that all system implementations are carried out successfully so that the maximum benefits are achieved.

Each project is evaluated, simulated and controlled on its own merits. The strategy behind our project management program follows proven successful and logical steps. Our methodology is designed to ensure that all aspects of any implementation are comprehensively evaluated, documented, actioned, reviewed and developed for each project against the business needs and resources of each individual customer.

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Training

Exel provide both functional and technical courses to cover all EFACS/Eagle Modules and Supporting Technology, enabling you to yield maximum benefit for your business. Our Course Trainers have extensive practical knowledge of the technology or module they are presenting and are very experienced in the provision and delivery of training.

Our training can be undertaken either at our customers premises or from our dedicated Training Centre in Nottingham. We offer a wide range of standard courses throughout the year covering both the technical and functional aspects of our software. Alternatively we can provide customised training for specific needs in consultation with the customer.

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Support

Our dedicated Support Department has years of experience in implementing and supporting business solutions. They are able to provide assistance throughout the implementation process and during ‘live’ operation, together with specialised assistance during key business activities.

We aim to mobilise appropriate resources to provide accurate and timely technical or software support in a manner exceeding that expected by the customer. We conduct continuous reviews of our support services in order to keep our customers as productive as possible and provide the best service, along with proven phone, email and online support.

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Our experts are on hand to discuss your project

Contact our team of experts to discuss your business requirements. Our team will discuss how Exel’s ERP & Field Service Management software can benefit your business processes and arrange a product demonstration.

Call: +44 (0)115 946 0101

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