TECcare’s state-of-the-art manufacturing plant produces anti-microbial solution in bulk and distributes to its client’s production facility, where the client can package for final use.
TECcare’s prominence in the market, not to mention the global COVID pandemic, meant the company had experienced rapid growth, with the expectation of further growth to come. As such, Talley Group gave authorisation for TECcare to conduct a review of their ERP solution, with a view to replacing with a modern, comprehensive ERP solution.
An obvious first step was to assess the potential of utilising the same ERP as their parent company, that being Microsoft Dynamics. This was quickly discounted as it did not fit all the requirements; a review of the ERP market was in order.
Exel’s EFACS E/8 was considered as part of this review, in part, due to the fact a number of employees of the business had previously worked at clients of Exel and, therefore, had experience using EFACS E/8. They were aware that it could most likely meet the requirements and could also provide insight as to what could be expected from a working relationship with Exel – discussions started at the beginning of January 2021.
From there, things progressed quickly – by the end of January 2021, an order had been placed – TECcare also hoped Exel could implement and get them live by April 2021. Whilst that is quite a feat, it was made achievable due to the fact TECCare were only expecting basic system functionality, which would be an improvement on the previous system and allow them to continue production at full pace; additional functionality and the ‘nice to have’ things could be addressed post the go live date.
All of the above occurred during a lockdown for the pandemic of course, this meant that the rapid implementation and consultancy had to be conducted remotely. Just 25 days of consultancy, 8 days of classroom training and a single installation day was all it took to get TECcare up and running – albeit on a basic installation, for now.
There will of course be further consultancy and training to come as they discover the possibilities available to them via EFACS E/8. We look forward to a long and expanding relationship moving forward.