Eagle Field Service Significantly Increases Engineer Utilisation at Safestyle
Safestyle is one of the country’s leading businesses in the replacement door and window market, with 13 installation and 36 sales branches around the UK, and a 600-employee factory manufacturing over 6,000 doors and windows each week. As such, they benefit greatly from their decision…
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Turning Data into Intelligence to Drive Business Growth
Great businesses know that a key secret to growth is an organisation where Sales, Manufacturing and Service move seamlessly towards delivering customer value. This is why they invest in their organisation, building competence, teamwork and infrastructure. But as Internet connectivity and mobile working are becoming…
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EFACS E/8 Hosted Solution
Exel Computer Systems plc were one of the first ERP authors to redevelop their solution as a platform independent, browser based ERP software, this means we have over a decade’s experience writing and supporting web-enabled software. This has provided many benefits to both our on-premises…
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Introducing EFACS E/8 Version 6
Exel Computer Systems plc, the UK’s leading author of integrated ERP software and Field Service software, today announced the release of a new version of EFACS E/8 which delivers an enhanced ‘User Experience’.
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ERP – Choosing a Partner Instead of a Supplier
It’s been an impressive century so far for the ERP marketplace, the last decade in particular has seen phenomenal innovations and advancements in technologies. These recent innovations have provided unparalleled benefits for businesses in general, but for manufacturing companies these advancements have meant that they…
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EFACS Enables Real-Time Access to Information with Mobile CRM
EFACS Mobile CRM allows field sales staff and customer service teams to view, add and update sales information wherever they may be. Enabling real-time access to this information improves customer service, customer retention and ultimately increases sales and customer loyalty.
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ERP in an Uncertain World – Exel’s View Post Brexit
Once, selecting an ERP software solution was a fairly straightforward affair. Most systems offered much the same in terms of broad functionality, and so decisions tended to be made at the margins: support for specific industries, for instance, or best-practice template availability or licensing specifics.
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Service CRM – A Concept That Increases Sales and Customer Satisfaction
Once little more than a contact management system, Customer Relationship Management (CRM) for many businesses is now an essential powerhouse of the Sales department. Within the context of manufacturing businesses, this has long been recognised by Enterprise Resource Planning (ERP) providers and has become an…
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